Our activities

AXA Assistance's strategy focuses on the needs of its end customers. Indeed, our commitment to them is visible at all levels: proactive responses to changing social and individual needs, tailored products and services, and long-term support in all life care situations through our Alarm Centres working 7 days a week and 365 days a year. It now operates in 4 large domains:

Well-being at home

Health assistance

ACCOMPANYING YOU ON THE DAILY BAIS FOR YOUR HEALTH REQUIREMENTS


AXA Assistance is a benchmark business partner to coordinate and manage your customers health claims for life & non-life insurer or the corporate who would like to manage corporate’s allowance and benefits on your own. 

Beyond the Third Party Administration Service to organization, we also enhance the services for your end customers with medical services, directing customers to the best medical service providers, delivering lifecare services that support customers and their families if one of them is hospitalised and ensuring life care services that enable elderly dependents to remain in their own homes.

Home Assistance

SOLUTIONS FOR ALL NEEDS

Well-being at home is a core human need, which is why our Home Assistance services be a key pillar of our offering.

Whether in terms of delivering immediate solutions in emergency situations (leaks, electrical problems, etc.), we constantly look after the well-being of our customers and their families at home. Beyond the emergency, we aim to cater our customers with home concierge services to give you most convenience and care your loves. We aim to maintain a leading offering that continues to leverage cutting-edge technologies for connected homes.

Facilitating mobility

Travel assistance

A CUSTOMISED TRAVEL ASSISTANCE OFFERING BEFORE, DURING AND AFTER TRAVEL

Travel Assistance is a traditional corner stone of our business. AXA Assistance offers a wide range of services that caters to all kind of travelers – tourists, expat professionals, students, etc.– enabling everyone to travel without stress. We also offer our partners the opportunity to build specific assistance packages that meet their own customers' needs.

Our abilities to assist traveller globally has extend from medical advice, hospital admission, medical evacuation, medical repatriation and … through our 34 offices globally and wherever you are in the 200 countries where we operate.

Auto assistance

MOBILITY SERVICE FOR YOUR MOTORIST, EVERYWHERE AND EVERY SITUATION

In the event of a vehicle breakdown, we naturally want to help you recover your mobility as rapidly as possible, and in the best possible conditions. AXA Assistance Thailand has launched a generic brand of “PROMPT” 24/7 Roadside Assistance to deliver service in nationwide. We use cutting- edge technologies “PROMPT AUTO” mobile application to enhance our ability to anticipate incidents of all kinds.

Our ability to innovate is one of our key strengths; particularly automotive fleet management and truck assistance, domains in which we offer end-to-end services to our customers.